Gift certificates

These terms and conditions tell you about the legal terms and conditions which apply to your purchase and use of digital Bolthole Retreats gift certificates.

1. Bolthole Retreats reserves the right to update and change the terms and conditions of our Bolthole Retreats gift certificates at any time. This does not affect your legal rights. Use of your Bolthole Retreats gift certificate constitutes acceptance of our Terms and Conditions and we therefore recommend you read them carefully. It is your responsibility to check these gift certificate terms from time to time to ensure you are aware of any changes which may have been made. Bolthole Retreats gift certificates remain the property of Bolthole Retreats who maintains the right to cancel the certificate in its sole discretion in situations where it is deemed necessary to do so (such as to comply with applicable laws or as a result of circumstances beyond its control).
2. The value of your Bolthole Retreats gift certificate can only be redeemed on direct bookings on the Bolthole Retreats website.  
3. The gift certificate balance cannot be exchanged for cash or redeemed against the purchase of another certificate.
4. The minimum amount you can apply to your gift certificate is £50, and the maximum is £2,500.
5. Your Bolthole Retreats gift certificate is valid for a period of 12 months from the date of issue following which they expire automatically. A gift certificate cannot be used after the expiry date and any remaining balance will be removed and the card will become invalid and no longer available for use. We have no obligation to remind or inform you of a gift certificate’s expiry and it is your sole responsibility to ensure that any balance is used in full prior to expiry.
6. A gift certificate expires automatically once its balance has been exhausted.
7. Gift certificates may be used to pay for the whole or part of an online property booking at Bolthole Retreats.
8. Only one gift card may be used per online booking, covering the minimum night stay at your chosen property.
9. Promotional offers may not apply to gift certificate balances.
10. You are solely responsible for the safe keeping and security of your email gift certificate and unique voucher code within. In cases where your unique voucher code is lost or stolen, Bolthole Retreats is unable to replace or reimburse the remaining balance. Bolthole Retreats cannot be held responsible for any balance lost on a Bolthole Retreats gift certificate as a result of theft or fraud.