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Home | Gift certificates

Gift certificates

Give the Gift of a Countryside Escape

Gifting a Bolthole Retreat holiday shows you truly care and share a passion for countryside escapes. Whether it’s a romantic getaway for two or a memorable trip with friends or family, our digital gift certificates can be redeemed against any of our exclusive properties online.

If they’ve never experienced the charm of the British countryside or are eager to return, a Bolthole Retreats gift certificate is the perfect way to treat them to something special.

How to Request Your Bolthole Retreats Gift Certificate

To request a gift certificate, simply email enquiries@boltholeretreats.co.uk with “Gift Certificate” as the subject line for a swift response from our local team.

In your email, please include the following details:

  • Recipient’s email address: Where you’d like the gift certificate sent.
  • Recipient’s name: The person receiving the gift certificate.
  • Sender’s name: Who the gift certificate is from.
  • Gift amount: Specify an amount between £50 and £2,500.

Once we receive your request, we’ll provide you with our bank details for payment. Upon receiving your payment, we will issue the gift certificate within two business days.

Important Information

The gift certificate’s issue date marks the start of a 12-month validity period, giving the lucky recipient plenty of time to plan their Bolthole Retreats getaway.

Frequently Asked Questions

How do I purchase a gift certificate?

Please follow the guidance above. Make sure to include all information within your email, so our team can respond promptly.

Is there a minimum or maximum amount?

The minimum amount you can apply to our gift certificates is £50, and the maximum is £2,500.

Do you offer printed gift certificates?

No. At this time, we only offer email gift certificates. You can however, print the certificate PDF that will be emailed to you, and that way place it in a card for your loved one.

When will the gift certificate be emailed?

Gift certificates should reach the specified email inbox within two business days from receipt of payment.

Do I have to choose which property the gift certificate is for?

No. All gift certificates can be used against any of our exclusive properties on the Bolthole Retreats website.

Can I buy multiple gift certificates at once?

Yes. You can make multiple gift certificate requests at once and pay for all of them together. Remember though – only one gift certificate can be used per booking.

Can I purchase a gift certificate using money from another gift certificate?

No, it is not possible to use a gift certificate to purchase a gift certificate.

How long will my gift certificate be valid for?

Gift certificates are valid for 12 months from date of issue and can be used towards bookings which commence within or after the expiry date. The gift certificate expiry date cannot be extended.

How do I use my gift certificate?

During the checkout process there is the option to add a voucher code. Input your unique gift certificate code here for the value to be taken off the total price.

Can I redeem multiple gift certificates on a booking?

No. Only one voucher code from a certificate can be used per booking.

Can I add a gift certificate to a booking that has already been made?

Unfortunately, no. These gift certificates can only be applied to new bookings.

What if my booking is more / less than my gift certificate balance?

If your booking is less than the gift certificate balance, then the unused balance will remain on your gift certificate for a future use, which must be used before the expiration date. If your booking is more than the gift certificate balance, then you will need to pay the difference.

Full Terms & Conditions

Expand to read

1. Bolthole Retreats reserves the right to update and change the terms and conditions of our Bolthole Retreats gift certificates at any time. This does not affect your legal rights. Use of your Bolthole Retreats gift certificate constitutes acceptance of our Terms and Conditions and we therefore recommend you read them carefully. It is your responsibility to check these gift certificate terms from time to time to ensure you are aware of any changes which may have been made. Bolthole Retreats gift certificates remain the property of Bolthole Retreats who maintains the right to cancel the certificate in its sole discretion in situations where it is deemed necessary to do so (such as to comply with applicable laws or as a result of circumstances beyond its control).

2. The value of your Bolthole Retreats gift certificate can only be redeemed on direct bookings on the Bolthole Retreats website.
 
3. The gift certificate balance cannot be exchanged for cash or redeemed against the purchase of another certificate.

4. The minimum amount you can apply to your gift certificate is £50, and the maximum is £2,500.

5. Your Bolthole Retreats gift certificate is valid for a period of 12 months from the date of issue following which they expire automatically. A gift certificate cannot be used after the expiry date and any remaining balance will be removed and the card will become invalid and no longer available for use. We have no obligation to remind or inform you of a gift certificate’s expiry and it is your sole responsibility to ensure that any balance is used in full prior to expiry.

6. A gift certificate expires automatically once its balance has been exhausted.

7. Gift certificates may be used to pay for the whole or part of an online property booking at Bolthole Retreats.

8 Only one gift card may be used per online booking, covering the minimum night stay at your chosen property.

9 Promotional offers may not apply to gift certificate balances.

10 You are solely responsible for the safe keeping and security of your email gift certificate and unique voucher code within. In cases where your unique voucher code is lost or stolen, Bolthole Retreats is unable to replace or reimburse the remaining balance. Bolthole Retreats cannot be held responsible for any balance lost on a Bolthole Retreats gift certificate as a result of theft or fraud.

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